Case Study:
Increasing auto dealership profitability
Finding efficiencies and improving margins across a multi-dealership business.
The Client
A busy car dealership with 12 locations across a wide area.
The Problem
A lack of insight into operational and financial performance meant that the senior team had very little visibility across the business. This was hampering strategy and planning, and affecting employee retention.
The QEA solution
We used our data exchange solution (DeX) to integrate data from sales, finance, service, warranty and insurance departments. Consolidating this data allowed us to create a common data model across the whole business. This provided a reliable platform for our bespoke AI-powered solution that delivered previously unknown information and insights. The client was able to plan a strategy for each dealership to improve profitability based on individual, real-time data.
“With QEA, we now have a centralised, real-time view of performance across all our dealerships. It’s no longer just about reporting — it’s about uncovering opportunities and making faster, datadriven decisions. The platform has helped us increase service and parts revenue and reduce variable expenses by up to 15%.”
VP of Services
The result
Using QEA has delivered significant results for the business, including:
